Tours Expert Witnesses

Los Angeles , California

Travel & Tourism - Tourism & Travel, travel advisors, tour operators, duty to warn, standard of care, personal injury, terms & conditions, airlines, hotels & resorts, travel safety, transportation, motorcoach, tours, cruises, online travel, wrongful death, sexual assault, adventure travel experiences, travel agencies

Travel Industry Expert Experience and Qualifications I have thirty (30) years of experience in the Travel Industry, all of which was acquired while working for the American Automobile Association (AAA), the largest leisure travel organization in North America. While employed at AAA, Automobile Club of Southern California (ACSC) from the 1980s through 2012, I worked as a Seller of Travel in the capacity of a Travel Agent, Group Tour and Cruise Specialist (Tour Operator) in Group Operations, and also in the capacity of a Manager / Supervisor when overseeing and managing the AAA employed travel agents, Group Tour and Cruise Reservation Agents, and when dealing and interacting with outside tour operators / suppliers who sold travel products to AAA Travel. I first started working in the Travel Industry as a AAA Travel Agent in southern California. All of the AAA Travel Agencies and Travel Departments throughout the state of California (AAA of California) were state licensed Sellers of ...

Fort Lauderdale, Florida

Travel & Tourism - Tour Operating, Travel Agent, Travel Standard of Care, Travel Booking, Insurance, Tourism, Vacation Packages, Tours, Airlines, Cruise, Travel Supplier Contracts, Travel Agency, Sightseeing, Terms and Conditions, Hotel, Travel Duty of Care, Travel Suppliers, Technology, Transportation, Excursions

Michael Stone is an experienced travel and tourism industry expert, with extensive hands-on operating experience in travel agency, tour operating, cruise, transportation, tourism, and hospitality operations. He is a graduate of Cornell University with a Bachelor of Science degree in Hotel, Hospitality and Tourism Management; a Certified Travel Industry Executive (CTIE); and a Chartered Property Casualty Underwriter (CPCU) in insurance and risk management. His industry experience includes the successful ownership and operation of a large multi-location travel and cruise agency business; CEO and President of one of the largest tour operating businesses in the US; involvement with international tour operating; hotel sales, management and marketing experience with several major hotel brands; and the successful creation of two travel industry software development companies focused on travel management, tour operating, travel agency management, hotel operations and reservations and onlin...