Air Carrier Access Act Expert Witnesses
Air carrier access act expert witnesses and consultants listed here may be able to form expert opinions, draft expert witness reports, provide expert witness testimony at deposition and/or trial as or serve as consulting (non-testifying) experts on air carrier access act. The air carrier access act expert witness listings on this page are typically from fields/areas of expertise such as: Aviation & Aerospace, Developmental Disabilities, and Safety.
Helen Zienkievicz, APRN-CNP Cabin Safety ConsultantsMoore, Oklahoma
Aviation & Aerospace, Safety - Air Carrier Access Act, Flight Attendant Emergency Procedures, Training and Program Development, Investigation of Inflight Cabin Emergencies; medical incidents, turbulence, evacuations, fire, etc., Passenger/Cabin Crew Illness/Injury, Threat Error Management, Safety Management Systems, Human Factors
Expert witness, consultant, program developer, trainer and internationally recognized speaker on commercial airline flight attendant and gate personnel training, performance, safety and FAA regulatory compliance. More than 40 years of experience in the commercial aviation industry; holding such positions as: Manager of Health, Safety and Security for Inflight Division, Senior Inflight Safety Investigator, Emergency Procedures Instructor for pilots and flight attendants, Station Manager, flight attendant and customer service supervisor. Other aviation roles included Chairperson of an FAA supported Aviation Safety Action Program for flight attendants, member of the Air Transport Association (A4A)Cabin Operations Committee and co-developer of Passenger Incident Review Committee process for a major global airline. Has provided expert witness, consultation services, reports and testimony for both plaintiff and defense cases and spoken at several Annual World Aviation Training Symposiums,...
Bonnie Hayes Access 382Double Oak, Texas
Aviation & Aerospace, Developmental Disabilities - Air Carrier Access Act, Airline policy and procedures, Special service requests (SSR); wheelchairs, seating, Covid-19 exceptions. etc., Service and Support Animals, Complaint Resolution Official (CRO) Program, Safety Assistants, Accessible services in airports and onboard, Mobility device handling
After a near forty-year career with American Airlines, Bonnie Hayes has invaluable insight into and experience with the air travel industry. Her thorough knowledge of the Air Carrier Access Act, combined with an extensive background in airline policy and procedure, positioned her as an Expert Witness for American Airlines’ from 2018-2021. Bonnie is an Aviation Accessibility Consultant and founder/owner of Access 382. She specializes in the ACAA (CFR Title 14, Chapter II, Subchapter D, Part 382) including: airline requirements for special service requests (SSRs); physical, developmental and cognitive disabilities; Service and Emotional Support Animals; seating accommodations; accessible services in airports; Airport Agent policy and procedures; wheelchair and aisle chair services; boarding, deplaning and connecting assistance; pet relief areas; accessible services onboard; Flight Attendant policy and procedures; accessible lavatories; onboard wheelchairs; passenger medical equipmen...