Helen Zienkievicz, APRN-CNP Expert Witness
Curriculum Vitae

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Specialties & Experience of this Expert Witness

General Specialties:

Aviation & Aerospace and Safety

Keywords/Search Terms:

Air Carrier Access Act, Flight Attendant Emergency Procedures, Training and Program Development, Investigation of Inflight Cabin Emergencies; medical incidents, turbulence, evacuations, fire, etc., Passenger/Cabin Crew Illness/Injury, Threat Error Management, Safety Management Systems, Human Factors

Education:

Masters in Nursing, University of Phoenix

Additional Information

Expert witness, consultant, program developer, trainer and internationally recognized speaker on commercial airline flight attendant and gate personnel training, performance, safety and FAA regulatory compliance. More than 40 years of experience in the commercial aviation industry; holding such positions as: Manager of Health, Safety and Security for Inflight Division, Senior Inflight Safety Investigator, Emergency Procedures Instructor for pilots and flight attendants, Station Manager, flight attendant and customer service supervisor. Other aviation roles included Chairperson of an FAA supported Aviation Safety Action Program for flight attendants, member of the Air Transport Association (A4A)Cabin Operations Committee and co-developer of Passenger Incident Review Committee process for a major global airline. Has provided expert witness, consultation services, reports and testimony for both plaintiff and defense cases and spoken at several Annual World Aviation Training Symposiums, The Department of Justice JPATS Annual Training, FAA Safety Conferences and the Southern California Safety Institute Aircraft Cabin Safety Symposiums. In addition to my 40 year commercial airline and legal work experience I have attended FAA CAMI Cabin Safety Research Workshop, NTSB Cabin Safety Investigations, Incident Response to Terrorist Bombing Awareness, FAA Aviation Safety Action Programs. Additional training and experience as a Complaint Resolution Official (CRO), a Board Certified Nurse Practitioner with Masters Degree in Nursing, Federal Motor Safety Administration Certified Medical Examiner, Basic and Advance Life Support, private pilot training and certificated flight attendant.