Specialties & Experience of this Expert Witness

Additional Information

Michael Stone has extensive hands-on operating experience in travel agency, tour operating, cruise, transportation, tourism, and hospitality operations. He is a graduate of Cornell University with a Bachelor of Science degree in Hotel, Hospitality and Tourism Management. He is a Certified Travel Industry Executive (CTIE) and Chartered Property Casualty Underwriter (CPCU) in insurance and risk management. His industry experience includes the successful ownership and operation of a large multi-location travel and cruise agency business; CEO and President of one of the largest tour operating businesses in the US; involvement with international tour operating; hotel sales, management and marketing experience with several major hotel brands; and the successful creation of two travel industry software development companies focused on travel management, tour operating, travel agency management, hotel operations and reservations and online booking. Michael Stone is currently VP of New Markets and Strategic Partnerships at SRG Technology for the development and use of data and technology to improve customer engagement and the management, marketing and selling of travel. In addition to his work at SRG Technology, Stone continues to provide business management and technology consulting to travel agencies, tour operators, hospitality companies, travel destinations, online travel companies, and other travel and tourism related businesses.