Publications

• Ten Ways to Improve Medication Safety in Community Pharmacy
• Assessing Quality of Care in Pharmacy Remembering Donnabedian - JMCP 2018.pdf
• Check it out a practical tool for improving medication safety - JAPhA 2015.pdf
• Establishing Realistic Performance Standards for Community Pharmacists DUR Activities in Managed Care Contracts - AJHP 1999.pdf
• Improving Clinical Decision Support in Pharmacy Toward the Perfect DUR Alert - JMCP 2017.pdf
• Evaluation of a guided continuous quality improvement program in community pharmacies - 2017.pdf
• The Role of Pharmacy Computer Systems in Preventing Medication Errors - JAPhA 2002.pdf

Specialties & Experience

General Specialties: Pharmacist and Safety

Specialty Focus: Community Pharmacy, Quality, Safety, Medication Errors, Dispensing Errors, DUR, Patient Counseling, Workflow, Policies and Procedures, Management, Prescription Dispensing, Staffing & Workload

Education: B.S. Pharmacy, University of Kansas; M.S. Pharmaceutical Administration, The Ohio State University; Ph.D. Pharmaceutical Administration, The Ohio State University

Years in Practice: 35

Number of Times Deposed/Testified in Last 4 Yrs: 6

Additional Information

Experienced consultant and expert witness specializing in chain and independent community pharmacy operations with emphasis on medication safety management and dispensing errors. Expertise includes staffing, workflow, policies & procedures and quality assurance. Credentials include community and hospital pharmacy practice experience, numerous peer-reviewed articles, and excellent interpersonal, verbal, and written communication skills.