Qapi Quality Assurance Performance Improvement Expert Witnesses

San Diego, California

Nursing Home Administration, Assisted Living - Abuse, Neglect, Wrongful Death, Staffing, Falls, Pressure Injuries, Elopement, Delay of care, Improper discharge, Resident Rights, Change of Condition, Weight Loss, Nursing competency, QAPI Quality Assurance Performance Improvement, Infection Prevention

Rob Zitsman, MBA, NHA - Experience that makes a difference! I have over thirty-five years’ experience promoting excellent, evidence-based patient care outcomes and creating positive experiences for patients, residents, families, and staff. My work experience spans the continuum of care from critical care to long-term care including inpatient acute rehab, post-acute rehab, dementia care, assisted living, and entry fee model continuing care retirement communities. I have achieved twenty-five consecutive years of CMS Medicare-Medicaid recertification surveys within substantial compliance. Most recently, I led my 75 bed skilled nursing facility to achieve 5 Star ratings for all CMS Star rating measures; health inspections, staffing, and quality for 4 consecutive quarters! I received my B.S. in Business Administration from The Ohio State University and my M.B.A from Wright State University. I worked ten years in acute care hospitals before beginning my path to becoming a Nursing H...