Mount Vernon, Washington
Telecommunications, Information Technology
TCPA, Telephone Consumer Protection Act, ATDS, autodialer, dialer, fax, call center, text message, SMS, telephone, Voice over IP, VoIP, Data Communications
Ray Horak provides litigation support as a consulting expert and testifying expert in cases involving the Telephone Consumer Protection Act (TCPA), product/service misrepresentation, contract disputes, and intellectual property disputes, as well as issues of taxes and fees allegedly owed to 911 districts and municipalities. Those cases have involved a broad range of technologies, including Automatic Telephone Dialing Systems (ATDSs), text messaging, cellular, DSL, E911, fax, PBX, videoconferencing, and VoIP.
He also has performed dozens of technical compliance reviews for large financial institutions and survey companies to analyze the telephony systems they and their third party vendors employ in large call centers for sales, collections, customer service and opinion polling. The objective of those engagements was to determine, in the context of the TCPA, the specific nature and capacities (present, potential and theoretical) of the telephony systems (e.g., ATDS and PBX) and subsy...