Diana B. Henderson, ARM, CPDM, WCCP, CPFI Expert Witness
Curriculum Vitae

Contact Information

  • Additional States: Arizona
  • Company: The Henderson Group
  • Phone: 949-417-5722
  • Cell: 714-264-0539
  • Fax: 714-963-2024
  • Website: www.thehendersongroup.net/
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Specialties & Experience

General Specialties: Insurance and Risk Management

Specialty Focus: Workers' compensation, claim handling practices, claim handling standards of practice, good faith, bad faith, reserves, self-insured claims, high deductible claims, captive programs

Education: Bachelor of Science, University of LaVerne

Years in Practice: 30+

Number of Times Deposed/Testified in Last 4 Yrs: 4+

Additional Information

Diana Henderson is an expert in workers' compensation with over 30 years of experience in developing and evaluating claim standards, practices and procedures, as well as reserving and reserving policies. Diana has adjusted, supervised, reviewed and/or audited over 25,000 workers' compensation claim files of both insured and self-insured employers. These reviews and audits have been of both carriers and third party administrators. In her current position as founder and President of The Henderson Group, Diana consults with employers and insurance brokers, in several states including California and Arizona, and is responsible for monitoring and overseeing approximately 1,000 claim files on an annual basis. Her experience includes consulting and overseeing claims for permissibly self-insured employers, employers with guaranteed cost, high deductible, and retrospective rating policies. In addition, Diana also has experience consulting and overseeing claims for employers in captive programs, as well as Alternative Dispute Resolution programs. Diana provides both litigation support as well as expert testimony. She also conducts educational programs for insurance brokers, risk managers and claim handling staff.