Travel & Tourism Expert Witnesses

Los Angeles , California

Travel & Tourism - Tourism & Travel, travel advisors, tour operators, standard of care, personal injury, terms & conditions, evaluate organized travel, hotels & resorts, travel safety, industry expectations, travel industry practice, tours, online travel, wrongful death, sexual assault, adventure travel experiences, travel agencies, travel experiences

Travel Industry Expert Experience and Qualifications I have thirty (30) years of experience in the Travel Industry, all of which was acquired while working for the American Automobile Association (AAA), the largest leisure travel organization in North America. While employed at AAA, Automobile Club of Southern California (ACSC) from the 1980s through 2012, I worked as a Seller of Travel in the capacity of a Travel Agent, Group Tour and Cruise Specialist (Tour Operator) in Group Operations, and also in the capacity of a Manager / Supervisor when overseeing and managing the AAA employed travel agents, Group Tour and Cruise Reservation Agents, and when dealing and interacting with outside tour operators / suppliers who sold travel products to AAA Travel. I first started working in the Travel Industry as a AAA Travel Agent in southern California. All of the AAA Travel Agencies and Travel Departments throughout the state of California (AAA of California) were state licensed Sellers of ...

Windermere, Florida

Hotel & Restaurant, Travel & Tourism - Business, Hospitality, Travel, Tourism, Employment, Human Resources, Safety, Security, Resorts, Lodging, Airlines, Cruise Lines, Meetings, Conventions, Conferences

Dr. Gary Deel is a polymath with a strong record of career success in several industries including hospitality management, higher education, legal work, and professional consulting, and a mastery of knowledge in several other academic areas including business management, aerospace studies, psychology, sociology, and criminal justice. Gary has spent more than 15 years as a professor at various institutions, including Valencia College, University of Nevada Las Vegas (UNLV), Colorado Technical University (CTU), Kaplan University, the Art Institutes (Ai), the University of Central Florida (UCF), American Public University System (APUS), Colorado State University (CSU), and University of Florida (UFL), and Thomas University (TU). Gary has developed and taught courses in business, hospitality, leadership, ethics, law, professionalism, sales and marketing, engineering, maintenance, culinary arts, human resources, space studies, astronomy, and other academic areas. Gary currently serves ...

Fort Lauderdale, Florida

Travel & Tourism - Travel Agency, Tour Operator & Manufacturing, Hotel & Hospitality Management, Airline, Cruise, OTA, Host Agency, Independent Contractor, Travel Industry Operating Standards, Duty of Care, Travel Contract Breach, Travel Fraud, Fiduciary Duty, Travel Seller Compliance, Booking & Fulfillment Disputes, Travel Insurance

Areas of Expertise • Travel Industry & Tourism Standards: Standard operating procedures, duty of care, fiduciary duties, consumer disclosures, and merchant-of-record compliance. • Travel Creation & Sales Lifecycle: Product manufacturing, packaging, pricing, distribution, marketing, and omni-channel sales (online and brick-and-mortar) for airlines, cruise lines, and tour packages. • Travel Sellers: Traditional retail travel agencies, Host Agencies, Online Travel Agencies (OTAs), independent consultant (IC) programs, independent contractor agreements, commission structures, and consortia/host networks. • Travel Technology Systems: Global Distribution Systems (GDS), central reservation systems (CRS), booking engines, and proprietary travel management software. • Risk Management & Liability: Travel insurance, commercial liability, risk mitigation, and seller-of-travel regulatory compliance. Professional Profile & Capabilities Mr. Stone is a Cornell-educated travel industry executive a...

Lake Worth, Florida

Transportation, Travel & Tourism - Wheelchair Securement, Non-Emergency Medical Transportation, Non-Medical Transportation, NEMT, NMTS, Wheelchair Transports, Wheelchair Transportation, Ride-Sharing, Duty of Care, Taxicab, Paratransit, Mass Transit, transit, Stretcher Securement, Wheelchair Accidents, Wheelchair Tip Overs, Standard of Care

Expert Witness Testimony and Consulting in all Transit Sectors: Ride-Hail, Ride-Sharing, Taxi, Taxicab, Non-Emergency Medical Transport, Bus, School Bus, Shuttle Van, Limousine and Paratransit Services, Wheelchair Securement, Stretcher Securement Howard is an experienced and outstanding Business Consultant, Entrepreneur and Transportation Expert. With over 30 years of transportation experience in both the private and public sector, it allows him to see things from a different prospective than others. Howard’s career began with a position at the Transit Authority as an analyst. After years of hard work, he was promoted to Vice President of Operations and Planning. After deciding to relocate to Florida, Howard saw the need for legitimate and reliable transportation in Florida and started up H&S Personal Car Service. Howard was Managing Partner for 23 years and also held a seat on the PBC Vehicle For Hire task force for luxury sedans as well as non- emergency. He left H&S ...

Richardson, Texas

Travel & Tourism, Transportation - Airline ticketing systems, Global Distribution System (GDS), NDC and ONE Order, Online Travel Agency, Offer & Order Management, Travel Agency, Schedule change, Refund eligibility, Ancillary fees, PNR/GDS data analysis, Mispriced fares, Fare rule interpretation, Denied boarding, Overbooking, Loyalty program

Alex Zuttre provides independent, litigation-oriented expertise on airline ticketing, travel distribution, and airline retailing technology. He has more than 15 years of experience in senior product leadership and system design roles within the global airline technology sector. His work includes leading the development of reservation interfaces, digital booking platforms, commercial product systems, inventory and schedule tools, and modern offer and order management capabilities used by international carriers and large travel intermediaries. Mr. Zuttre previously spent 10+ years with Amadeus, one of the world’s largest airline technology providers, supporting North American and international airlines on digital distribution, reservation platform customization, retailing strategies, schedule and inventory processing, ancillary product sales, and integration between airlines and travel agencies. He later held senior product leadership roles building next-generation airline retailing ...